Not the average $3.60 per support ticket or about $1.00 per minute for each live agent interaction often equalling up to $10 per call
Airoi is just pennies per each user interaction* and with our Custom and Expert Conversational Design you can expect up to 75% of all chats to reach a satisfactory conclusion
*Minimums may applyDDA became one of the first search engine marketing companies in the country in 1996, developed some of the earliest video-based synchronized media online eLearning platforms, and created some of the first virtual medical simulations to train clinicians in a fun and engaging way. DDA continues to push the envelope with interactive multimedia of all kinds, having completed over 3,000 such projects in its 25-year history.
Airoi represents DDA’s commitment to helping advance the widespread adoption of artificial intelligence for use in chatbots.
Using the latest available technologies and its unique capabilities in designing immersive interactive digital experiences with outstanding value, DDA’s Airoi chatbot is customized to meet the needs of each individual client. From naming and avatar development to personality profiling and most importantly conversational design, DDA optimizes the user experience for each client’s target audience at every stage.
The conversational design services are what distinguishes DDA’s AI chatbot development services as uniquely value-added. Using seed information and some initial direction from the client, DDA creates the conversational content and flow that helps chatbots appropriately respond to user inquiries and other communications with the perfect tone, diction, and phrasing for the audience. Airoi chatbots can also send links to users to get them to relevant online resources for information, products, or services, or can gather pertinent information from users using forms and other features. Airoi chatbots can even schedule events, place orders, provide product and service support, and more.
DDA has been committed to using the efficiency gains of new technologies to the advantage of its clients since its inception over 25 years ago, helping democratize the spread of advanced digital technologies to a wider range of clients. Most AI chatbot design and development companies charge for the chatbot itself and expect the client to take responsibility for conversational design, which is the key to the success of all AI chatbots. Most companies are not even capable of providing professional conversational design. DDA does it differently.
With DDA’s Airoi chatbot, clients receive artificial intelligence, natural language processing capabilities, and cloud hosting services supporting the chatbot at no charge. Costs for development are instead comprised of custom design, integration of custom features, and most importantly, conversational design. DDA will work with you to develop the structure, logic, interface/avatar design, administrative capabilities, chatbot personality and conversational tone, and conversational content and flow to ensure exceptional interactions and end user experience.
The average support ticket in the U.S. costs about $3.60, and each live agent interaction costs about $10 per call. With the Airoi AI chatbot, you pay just a few cents per interaction, and/or a small minimum usage fee.